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SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Delia Designs Official Shop! Our shipping policy is designed to provide clarity and confidence to our customers. We strive to deliver your orders promptly and securely. We use environmentally friendly packaging to ensure the safety of your products during transit. Our shipping costs are calculated at checkout, allowing you to review and select the best option for your needs.
At Delia Designs Official Shop, we are committed to your satisfaction. If you have any questions about our shipping methods or packaging, please feel free to contact our customer support team for assistance.
RETURN & EXCHANGE POLICY
At Delia Designs, we understand that sometimes a product may not meet your expectations. However, all of our products are non-refundable. The reason for this is that a percentage of each purchase of our products will be given to a women's shelter that supports abused families.
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If by any means you changed your mind about a purchase or if a product arrived damaged, we can do an exchange for something of the same price ir higher, but it must be done within 30 days.
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We want you to feel secure when you shop at the official Delia Designs. If you have any further questions or concerns, please fill out a form located on your "Contact" tab and feel free to ask any questions about our products. Our customer service representatives are here to answer any and all questions you may have and help you navigate the exchange procedure. Our first goal is your satisfaction.